Privacy Policy
Effective 19 September 2026 · Applies to the Rodixa Play app and the rodixaplay.com website
1. What we are
Rodixa Play is a media player. It does not provide media content. The company (the "operator", identified on the operator page) provides the app, the activation service and the owner console ("Rodixa Control").
2. What the app collects, and why
This is the complete list. It is also our answer to the Google Play Data Safety and Amazon privacy questionnaires.
| Data | Where it goes | Why | Retention |
|---|---|---|---|
| A device identifier derived from a key created on the device (not the Android ID, not an advertising ID) | Rodixa Control | Activation, licence, support code | Life of the licence + 12 months |
| App version, platform, device model, OS version | Rodixa Control | Compatibility, updates, support | Same |
| Network address of the connection and an estimated country derived from it on our server (no external geolocation service) | Rodixa Control | Abuse prevention, presence ("online / last seen"), support | Address: 30 days; country: with the device record |
| Playback status (which source is playing, position) reported by the device | Rodixa Control | Operator support view | 7 days (retention of the playback status only — unrelated to the 10-day trial) |
| Source status your device reports (enabled, expiry your provider states, health) — never your source credentials in clear | Rodixa Control | Support, expiry notices | With the device record |
| Source credentials you enter when the operator configures a source for you | Rodixa Control, encrypted at rest | Delivering the configuration to your device | Until removed |
| Profile names and personalisation settings, when you enable sync | Rodixa Control | Managing your profiles from the console | Until removed |
| Crash reports (stack traces, device model) | Operator crash tooling | Fixing defects | 90 days |
| Sports guide requests | Rodixa Control (proxy) | Fetching fixtures without exposing provider keys | Not stored per user |
What we do not collect: contacts, GPS location, microphone, camera, files other than what you open in the player, advertising identifiers, browsing outside the app. No advertising SDK. No sale of data. No third-party analytics.
On your device: your sources, profiles, favourites, history and settings stay on the device unless you enable console sync through your operator.
3. Third parties
- Google Play and the Amazon Appstore process store purchases under their own policies; we receive a purchase token to verify the licence.
- Football data provided by the Football-Data.org API; requests go from our server, not from your device, and carry no personal data.
- Your media providers: when you add a source, your device connects to that provider directly; their privacy terms apply to them.
4. Your rights
Request a copy or the deletion of the data tied to your device by writing to support@rodixaplay.com with your support code (shown in Settings). Deletion removes the device record, licence and profiles from Rodixa Control within 30 days; store purchases remain with the store.
5. Children
The kids mode is a household control. The app is not directed at children and creates no child accounts.
6. Website
This website sets no cookies and uses no analytics. It stores your language choice in your browser only. Fonts are loaded from Google Fonts, which receives your IP address for that request under the Google privacy policy.
7. Changes and contact
We will post changes on this page with a new effective date. Contact: support@rodixaplay.com.